Terms and Conditions

Effective Date: March 9, 2026
Last Updated: March 9, 2026

Welcome to ScaleCrew (“Company,” “we,” “us,” or “our”). These Terms and Conditions govern your access to and use of https://goscalecrew.com and any related websites, landing pages, forms, features, communications, products, or services offered by us.

By accessing this website, submitting a form, opting into communications, purchasing a product or service, or otherwise interacting with us, you agree to these Terms and Conditions. If you do not agree, please do not use this website or our services.


1. Business Information

Business Name: ScaleCrew
Website: https://goscalecrew.com
Support Email: [email protected]
Support Phone: 216-465-0688
Mailing Address: 11811 Shaker Blvd Ste 204 PMB, Cleveland, OH 44120


2. Use of Website

You agree to use this website only for lawful purposes. You may not use this website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party’s use of the website.

You agree not to:

Submit false or misleading information
Attempt unauthorized access to any part of the website or related systems
Use the website for spam, abuse, fraud, or unlawful activity
Copy, scrape, reproduce, or exploit website content without written permission
Interfere with website security, functionality, or availability


3. Eligibility

You represent that you are at least 18 years old, or the age of majority in your jurisdiction, and legally capable of entering into these Terms and Conditions.


4. Products and Services

We provide digital services and systems related to marketing automation, CRM setup, workflow builds, and related technical services.

These services may include:

HighLevel system builds
CRM configuration and automation setup
Funnels, websites, and landing pages
AI chatbot configuration
Marketing automation workflows
Customer support and technical assistance

We reserve the right to modify, suspend, or discontinue any part of the website, product, or service offerings at any time without prior notice.


5. Quotes, Orders, Payments, and Billing

If you purchase products or services from us:

You agree to provide current, complete, and accurate billing and payment information
Prices, fees, and payment terms will be disclosed at the time of purchase or in a separate agreement
We reserve the right to refuse or cancel orders at our discretion
Late payments may result in paused services, additional fees, or cancellation, where permitted by law
Any refund rights, if offered, will be governed by our posted refund policy or signed service agreement


6. Scheduling, Appointments, and Cancellations

If you schedule an appointment, consultation, or service through our website:

Appointment availability is not guaranteed until confirmed
You agree to provide accurate contact information
Cancellation, rescheduling, no-show, or deposit terms may apply and will be communicated at the time of booking or in a separate agreement


7. User Submissions

Any information you submit through forms, chat widgets, surveys, quizzes, booking pages, email, SMS, or other methods must be truthful and accurate. By submitting information, you confirm you have the right to provide that information.

We may use submitted information in accordance with our Privacy Policy and applicable law.


8. Intellectual Property

All content on this website, including text, graphics, branding, logos, layouts, downloads, documents, images, videos, and software, is owned by or licensed to ScaleCrew and is protected by applicable intellectual property laws.

You may not reproduce, republish, distribute, modify, transmit, display, perform, or create derivative works from our content without prior written consent.


9. Third-Party Links and Services

This website may contain links to third-party websites, tools, platforms, payment processors, calendars, maps, videos, social media pages, or other external services. We do not control and are not responsible for the content, policies, availability, or practices of third parties.

Your use of third-party sites and services is subject to their own terms and policies.


10. Disclaimers

This website and all content, products, and services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, except as otherwise required by law.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

The information, tools, and services provided by ScaleCrew are intended for business and technical implementation purposes only and do not constitute legal, financial, tax, or professional advice.


11. Limitation of Liability

To the fullest extent permitted by law, ScaleCrew shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities arising out of or related to your use of the website, products, services, or communications.

If liability is imposed despite the foregoing, our total liability shall not exceed the amount you paid to us, if any, for the specific product or service giving rise to the claim, unless otherwise required by law.


12. Indemnification

You agree to defend, indemnify, and hold harmless ScaleCrew, its owners, officers, employees, contractors, affiliates, successors, and agents from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your misuse of the website, your violation of these Terms and Conditions, or your violation of any law or third-party right.


13. Privacy Policy

Your use of this website is also subject to our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

Please review our Privacy Policy here:

https://goscalecrew.com/privacy-policy


14. SMS Messaging Terms and Conditions

By providing your mobile phone number and opting in, you agree to receive SMS or MMS messages from ScaleCrew.

Program Description

By opting in, you agree to receive customer care messages, project updates, support responses, onboarding notifications, service alerts, and occasional promotional messages from ScaleCrew.

Message Frequency

Message frequency may vary depending on your interaction with our services.

Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. For questions about your text plan or data plan, contact your wireless provider.

Opt-Out

You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

Help

For help, reply HELP to any message or contact us at:

Email: [email protected]
Phone: (216) 284-0017
Website: https://goscalecrew.com

Consent to Receive Messages

Consent to receive SMS messages is not a condition of purchase. SMS consent is collected through clear, separate opt-in methods in accordance with applicable laws and carrier rules.

Privacy for Mobile Information

Your mobile information will be handled in accordance with our Privacy Policy located at:

https://goscalecrew.com/privacy-policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent, and this information will not be shared with any third parties.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.


15. Consent Records and Communications

You agree that we may maintain records of your consent, form submissions, transactions, communications, and preferences for compliance, operational, support, legal, and recordkeeping purposes.


16. Termination

We reserve the right to suspend or terminate access to this website, services, or communications at any time, with or without notice, for conduct that we believe violates these Terms and Conditions, applicable law, or the rights or safety of others.


17. Governing Law

These Terms and Conditions are governed by the laws of the State of Ohio, without regard to conflict of law principles.


18. Dispute Resolution

Any dispute arising out of or relating to these Terms and Conditions or your use of the website shall be resolved in the state or federal courts located in Cuyahoga County, Ohio, and you consent to the jurisdiction of those courts.


19. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website or services after changes are posted constitutes your acceptance of the revised Terms and Conditions.


20. Contact Information

If you have questions about these Terms and Conditions, please contact us at:

ScaleCrew
11811 Shaker Blvd Ste 204 PMB
Cleveland, OH 44120

Email: [email protected]
Phone: 216-465-0688
Website: https://goscalecrew.com


Brand Ownership Disclosure

ScaleCrew is operated by Good Tree Agency, a brand of Inkley Creative Services LLC.